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F.A.Q.
Shop admin 2008-05-12

 Customer Service Questions

 

Q: What Payment Methods does www.discount-shoes-clothing.Com accept?

A:www.discount-shoes-clothing.Com uses Paypal's shopping cart system to accept credit card and bank payments. (For First Time customers, please make sure to place your order to your billing address or we will deny your transaction. We can only ship to an address different from your billing address if you are a returning customer.)

Customers without a Paypal account will have an option to set up an account with Paypal while you go through the payment process. However, you do not need to create a PayPal account if you choose not to. You will be prompted by PayPal concerning whether you would like to create an account with them or not after the transaction goes through.

If you have or choose to create a Paypal account, returning purchases to discount-shoes-clothing.Com or to any websites that accepts Paypal payments as well as eBay auctions can be done in a few clicks. Paypal is an eBay company with industry leading security to protect your financial info.

We also take  western union payments . 

 

 

Q: What is discount-shoes-clothing.Com Return Policy?

A: We will gladly accept return in brand new condition. All shoes purchased from discount-shoes-clothing.Com can only be returned in brand new condition with original box and all applicable accessories (ex. retro card, original shoe laces, etc..) The return must be requested 7 days from the day the shoes are delivered to our customers. Returns and exchanges back to discount-shoes-clothing.Com must be posted marked within 7 days your request has been approved.

 

 

Q: Is My Payment to discount-shoes-clothing.Com Secure?

A: All Payment are done online through the 100% secured "https" Paypal server. Paypal is an eBay company that is trusted world wide. discount-shoes-clothing.Com will never get your credit card number (Paypal transfers your payment to us) and you never have to worry about your credit card info gets stolen or sold to other party online because Paypal protects the sensitive information on its online secure servers.

 

 

Q: Are the sizes listing on discount-shoes-clothing.Com Men's sizes or Women's sizes?

A: All shoe sizes on discount-shoes-clothing.Com are in US Men's sizes unless stated as US WMNS (women's) or US Boy sizes.

 

 

Q: Does discount-shoes-clothing.Com have a satisfaction guarantee?

A: We have a 100% satisfaction guarantee. If you are not satisfied with your product within 7 days of receipt you can send it back to us for full refund (less shipping fees)

* All returns and exchanges must be in original new condition with all accessories in new condition. We cannot take back any worn or used products. *Additional shipping fee will be requested for exchange.

 

 

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